Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect information including your name, email address, phone number, shipping address, billing address, and payment details. Payment information is processed securely through PayPal, and we do not store your payment details.

We may also collect technical information such as your IP address, browser type, device information, and browsing activity to improve website performance, analyze trends, and provide better services.

How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate with you regarding your orders and inquiries

  • Provide customer support

  • Improve website functionality and services

  • Send promotional emails or updates if you have opted in

We do not sell, rent, or trade your personal information to third parties.

Sharing Your Information

We may share your information with trusted third-party service providers only as necessary to operate our business, including payment processors, shipping carriers, email service providers, and analytics tools. These providers are required to protect your information and use it solely for the purpose of providing their services.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember preferences, analyze site traffic, and provide personalized content. You may disable cookies through your browser settings, but some features of the website may not function correctly.

We may also use tracking technologies for marketing and advertising purposes. You can opt-out of interest-based ads through your browser or advertising networks.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

Your Privacy Rights (U.S. & California)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected, used, shared, or sold

  • The right to request deletion of your personal information

  • The right to opt-out of the sale of your personal information (we do not sell personal data)

You can exercise these rights by contacting us at support@coastalpajamas.com .

Depending on your location, you may also have the right to access, correct, or request deletion of your personal information. We will respond to your request within a reasonable timeframe.

Data Security

We implement reasonable administrative, technical, and physical safeguards, including SSL encryption, to protect your information. While we strive to protect your data, no method of internet transmission or storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

International Customers

If you are visiting from outside the United States, please note that your information may be transferred to, stored, and processed in the U.S. where our servers and service providers are located.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: support@coastalpajamas.com
Support Time: 8:00 AM - 5:00 PM, Mon - Fri (CST)
Address: 9733 SE French Acres Dr, Happy Valley, OR 97086, United States