Privacy Policy

Your privacy matters to us. At Coastal Pajamas, we are committed to protecting the personal information you share with us when browsing our website, shopping for our products, or interacting with our brand in any way. This Privacy Policy outlines how we collect, use, protect, and manage your data.

1. Information We Collect

We may gather the following types of data when you shop or interact with us:

• Identity and Contact Information: Such as your name, email address, shipping address, payment details, and phone number.
• Purchase History and Preferences: Including what pajamas or loungewear you’ve ordered, your style interests, and transaction details.
• Technical & Usage Data: Like your IP address, browser type, referring website, and navigation behavior on our site, often collected through cookies or similar technologies.

2. How We Use Your Information

We collect and process your information to:

• Fulfill and ship your pajama orders.
• Respond to your questions or customer service requests.
• Improve your experience on our website.
• Share updates, style tips, promotions, or newsletters (if you subscribe).
• Help detect fraud and secure your transactions.

We do not sell your personal information to third parties.

3. Sharing with Trusted Partners

We may share your data with service providers who help us operate Coastal Pajamas, such as:

• Payment gateways
• Shipping carriers
• Email or marketing services (if subscribed)
• Web analytics tools

These partners only use your data to provide services on our behalf and must protect it according to strict confidentiality terms.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, like remembering your cart or preferences. You can manage or disable cookies through your browser settings. Please note, disabling cookies might affect some features.

5. User-Submitted Content

When you leave product reviews or comments on our site:

• Your content may be visible publicly and searchable online.
• We cannot control how others use this information.
• Please avoid posting any sensitive or personal data.

We are not responsible for any misuse of data you choose to make public.

6. External Links

Our website may contain links to third-party platforms. These sites operate independently and have their own privacy practices. We recommend reviewing their policies before sharing any personal data.

Coastal Pajamas is not responsible for the privacy or content of external sites.

7. Children’s Privacy

Our services are meant for individuals aged 13 and older. We do not knowingly collect data from children. If you believe a child has submitted personal data, please contact us for removal.

We do not knowingly “sell” or “share” information of users under 16, as defined by applicable privacy laws.

8. Data Security

We take appropriate steps to protect your data, using encryption and secure storage. However, no system is 100% secure.

We advise avoiding public Wi-Fi or insecure channels when submitting personal information.

9. Data Retention

We keep your information only as long as needed for:

• Processing your orders
• Maintaining your account
• Complying with laws
• Resolving disputes or enforcing policies

We regularly review and update our retention policies.

10. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access your data
• Request corrections or deletions
• Opt out of marketing messages
• Object to certain uses of your data

11. Policy Updates

We may update this Privacy Policy to reflect changes in regulations or our operations. Changes will be posted here with an updated effective date.

Have questions?
Reach out to us at support@coastalpajamas.com. We’re here to help you understand your rights and how we protect your information.